FAQ

No, no need for batteries! Each box comes with a built in USB cord measuring 3 feet (1 meter) in length!

No! If you're buying multiple Miru Boxes you will only need 1 remote control. It will be able to power and control all of your Miru Boxes!

Each Miru Box comes carefully packaged in our signature black box. Inside the box you'll find a thank you card with a special code, your handcrafted Miru Box, and a remote control if you purchased one!

Our Miru Boxes do not come with any tools or equipment to be wall mounted, but many customers have sent us pictures of their custom wall mounted boxes!

We accept payments via credit and debit card (Visa, Mastercard, American Express, and Discover), Amazon Pay, Apple Pay, Shop Pay, Google Pay, and Meta Pay.

We currently offer shipping to the USA, United Kingdom, France, Germany, Canada, and Australia.

Once you place your order please allow 1-5 business days for us to to process and ship it out. Once your order has been shipped it will take 6-14 days for delivery!

USA, Canada, Australia (6-14 days)


United Kingdom, France, Germany (4-13 days)

Once your order has been shipped you will receive an email with a tracking number. Please allow up to 48 hours for the tracking to update. You can also enter your email and order number on our Track Your Order page to see the status and location of your order!

Refunds are decided on a case by case basis. To see if your order qualifies please check our Refund Policy.

The best way to contact us it through our Contact form. You may also email us at themirumob@gmail.com. If you are reaching out about an existing order please be sure to include your order number and a message.